Breakdown recovery
Your car will not start or will not go any further — we come to you and take it where it needs to be.
Broken down? We are on our way.
24/7 vehicle recovery — Dartford, Kent and the M25
Around 30 minutes to Dartford, the Crossing and the nearby M25. Exact ETA for everywhere else, straight away on the phone.
Recovery from £50 · No hidden fees · Fully insured
- 24/7, every day
- Around 30 min to Dartford and the Crossing
- £5m public liability
- Your vehicle insured on our truck
What we recover
Recovery and transport, on our own flatbed
Cars, vans, motorcycles and trailers — running or not. Everything travels with its wheels off the ground, strapped down properly.
Accident and damaged vehicle recovery
Post-collision recovery, handled calmly and secured properly for the journey.
Immobilised and non-runner recovery
No keys, flat tyres, seized brakes, no drive — we still get it loaded.
Flatbed vehicle transport
Planned, wheels-off-the-ground transport for cars that must arrive as they left.
Motorcycle and scooter recovery
Bikes and scooters moved upright and strapped, never laid down.
Trailer recovery
Trailers, plant trailers and small caravans collected and moved.
Long-distance transport on request
Longer runs across the South East and beyond, quoted before we set off.
Also, while we are there
Roadside assistance
Recovery is the main job, but some faults are fixed where you stand. More on roadside help
Jump start
A flat battery is often a five minute fix at the roadside.
Wheel change
Puncture or blow-out — we fit your spare and check the rest.
Simple on-site diagnostics
A quick, honest look at whether the car can be driven or needs a lift.
Our truck
Our own flatbed — not a rented one
The truck that turns up is ours. That matters more than it sounds: it is loaded with our own winch, skates, soft straps and chocks, it is maintained by us, and we know exactly what it can and cannot take before you are told yes on the phone.
Because it is a flatbed, your vehicle travels with all four wheels off the road. No mileage added, no drivetrain wear, and non-runners with no keys or flat tyres can still be winched aboard.
Insured properly
Two figures worth understanding
Goods in Transit £50,000
Goods in Transit cover is the part that protects your own vehicle while it is on our truck — up to £50,000, from the moment we load it to the moment we hand it back.
Plenty of operators never mention this cover. It is the one that answers the question you actually care about: if something happened to my car on your truck, who pays?
Public Liability £5,000,000
Public Liability cover applies to the work we do around your vehicle — on your driveway, in a car park, or at the roadside. Up to £5,000,000 for injury or damage to other people and their property while we are working.
We are happy to confirm both policies before you book. Just ask on the phone.
How it works
Three steps, no waffle
- 1
Call or WhatsApp with your location
Tell us where you are, what the vehicle is and what it is doing. A postcode, junction number or dropped WhatsApp location is enough.
- 2
We confirm a price and an ETA
You get the figure and the arrival time before anything is booked. Recovery starts from £50 and there are no hidden fees.
- 3
We load, secure and deliver
Winched or driven onto the flatbed, strapped down properly, and delivered to your garage, home or wherever you need it.
Recent recoveries
Jobs off the truck
Areas we cover
South East London, Kent, East Sussex, Essex, the M25 and the Dartford Crossing
Towns
- Dartford
- Bexley & Bexleyheath
- Gravesend
- Swanley & Swanscombe
- Greenhithe & Bluewater
- Erith & Belvedere
- Sidcup & Eltham
- Bromley & Orpington
- Woolwich & Greenwich
- Sevenoaks & Longfield
- Maidstone & Medway towns
- Grays, Thurrock & Basildon
Roads
- M25 (both sides of the Dartford Crossing)
- Dartford Crossing & the tunnels
- A2 / M2
- A20 / M20
- A13 & A282
- A226 & A206
Around 30 minutes to Dartford, the Dartford Crossing and the nearby M25, traffic and availability permitting. For everywhere else, an exact ETA is given on the phone.
Reviews
In our customers' words
George responded very quickly to my request to pick up my 'dead: car from Tonbridge and take it to just outside Maidstone.His price was better than most quoted and ,despite, having to deal with Friday evening traffic, kept me informed via WhatsApp about its progress and location en route.Great service. Thanks!
Judith Cullen
great service. came quick, and was at a better price that the compition
all love
Georgi was a top top man. came at the designated time slot and straight to business. very respectful to the car, to myself and overall a delightful experience. conversation was great in the vehicle on the way to the drop off location. superb guy. recommending to everyone to use this company. to top it all off, very reasonably priced and dropped the car in the position i wanted. hands down a wonderful experience! (apologies for the picture georgi, just purely for the review i hope you dont mind)
joe miles
Had my Ford Focus recovered by Urban Bear Recovery and couldn't be happier with the service. Quick, friendly and professional from start to finish. Definitely recommend!
Alexandru Costiuc
Outstanding service recieved, Recieved a location pin via whats app when close to arrival. Very polite and a all round great service. Highly recommend
Philip Teague
Really happy with the service I received from Urban Bear. They were friendly, professional and arrived quickly, making what could have been a stressful situation much easier. The whole process was smooth and hassle-free, and I would definitely recommend them to anyone needing a reliable towing service.
Eleanor Roe
Very fast and efficient service. Would definitely recommend
Jode Morton
Efficient and professional. 100% trustworthy. Excellent communication and time keeping. Photos sent of car in transit as well as confirmation of delivery. Cant recommend enough.
susan humphreys
10/10 service! Quick, easy and safely picked up and delivered!
Jean
I needed an urgent recovery and Urban Bear weee able to provide the service. Excellent communication and highly trusted. My vehicle was delivered in perfect condition. I would highly recommend and the price was the best quote I received.
Kisha Barnett
Highly professional and budget-friendly!I needed my car recovered and Urban Bear LTD did a fantastic job. He arrived at the meeting point at time, handled the vehicle with great care, and charged a very fair price. It is hard to find honest, reliable, and cheap recovery services, but this business nails it. Will definitely use them again!
Anita Mucsanyine Gyurko
I had a great experience with Urban Bear Recovery when they transported my Mercedes GLE. From collection to delivery, everything was handled professionally and with great care. The driver was friendly, punctual and kept me informed throughout the process. My vehicle arrived safely, exactly as expected. It's reassuring to know there's a recovery company you can trust. I wouldn't hesitate to use them again and highly recommend them to anyone needing vehicle recovery or transport.
Deonis Cerguta
FAQ
Straight answers
- How fast can you get to me?
- Around 30 minutes to Dartford, the Dartford Crossing and the nearby M25, traffic and availability permitting. Anywhere else in our area, we give you an exact ETA on the phone before you commit to anything.
- What does it cost?
- Recovery starts from £50 and there are no hidden fees. That is a starting price, not a fixed rate — the final figure depends on distance, the vehicle and the access at both ends, and we confirm it with you on the phone before we set off.
- Is my car insured on your truck?
- Yes. We carry Goods in Transit insurance up to £50,000, which is the cover that protects your own vehicle while it is on our truck — from loading to hand-over. We also carry £5,000,000 Public Liability cover for the work we do around your vehicle.
- Do you take motorbikes?
- Yes. Motorcycles, scooters and mopeds are recovered on the flatbed, upright, with soft straps and wheel chocks so nothing is loaded on paint or plastic.
- Can you recover a car with no keys or flat tyres?
- Yes. Non-runners, cars with no keys, flat or missing tyres, seized brakes and no-drive vehicles are loaded with a winch, skates and straps. Tell us the condition when you call so we bring the right kit.
- Do you do long distance?
- Yes, on request. Longer runs out of Kent and across the South East are quoted before we set off, based on distance, timing and access.
- Are you available at night?
- Yes — we run 24/7, every day, including nights, weekends and bank holidays. The same number reaches us at 2am as at 2pm.
Contact
Get a price and an ETA
If the vehicle is blocking traffic or you are on a live carriageway, call — the phone is answered 24/7, every day. For anything that can wait a few minutes, the form works just as well.
- gikursu@gmail.com
- Based in
- Manor Way, Greenhithe, Swanscombe DA10 0PP
- Covering
- South East London, Kent, East Sussex, Essex, the M25 and the Dartford Crossing
- Hours
- 24/7, every day