Urban Bear Recovery

Roadside assistance

Some faults are fixed where you stand

Recovery is our main job, but not every problem needs the flatbed. If a flat battery or a punctured tyre is all that stands between you and driving home, we sort it at the roadside and you keep your day.

What we can do on the spot

Jump start

If the battery is simply flat we will jump start it at the roadside and let you get on with your day. If the battery or alternator has actually failed, we will tell you straight and can recover the car instead.

Wheel change

We fit your spare wheel or space saver, torque it properly and check your remaining tyres before you drive off. If there is no usable spare, recovery to a tyre fitter is the sensible next step.

Simple on-site diagnostics

Basic on-site checks so you know where you stand: battery and charging, obvious leaks, fuel and warning lights. We do not pretend to be a workshop at the roadside — if it needs a garage, we recover it to one.

And where we stop pretending

A hard shoulder is not a workshop. We will not open up a gearbox, bleed a clutch or chase an electrical fault at the side of a dual carriageway — it is not safe and it is not honest. If that is what your car needs, the sensible answer is the flatbed and a garage, and we will tell you so.

We also do not do off-road or field recovery.

Contact

Tell us what the car is doing

If the vehicle is blocking traffic or you are on a live carriageway, call — the phone is answered 24/7, every day. For anything that can wait a few minutes, the form works just as well.

Based in
Dartford, Kent
Covering
South East London, Kent, East Sussex, Essex, the M25 and the Dartford Crossing
Hours
24/7, every day
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