Breakdown recovery
Your car will not start or will not go any further — we come to you and take it where it needs to be.
More on recoveryEssex
Grays is about twenty-one minutes from our base — but only because we cross the river to get there. Urban Bear Recovery covers Grays, West Thurrock and the Lakeside area on the Essex side, 24 hours a day.
We reach Grays through the Dartford Crossing, so the honest answer about timing is that it depends on the crossing, not on the distance. Twenty-one minutes is a clear run. When the northbound tunnels are queuing, or a restricted vehicle has closed one of them, it is longer — and we will tell you that on the phone rather than after you have waited.
Being based on the Kent side and crossing north is unusual — most operators work one bank or the other. It means we regularly move vehicles between Essex and Kent in a single job, which is exactly what you need if your car has failed at Lakeside and lives in Gravesend. Cars, vans, motorcycles and trailers, running or not, all on the flatbed.
The Dartford Crossing, A282, A13 and A126
Your car will not start or will not go any further — we come to you and take it where it needs to be.
More on recoveryPost-collision recovery, handled calmly and secured properly for the journey.
More on recoveryNo keys, flat tyres, seized brakes, no drive — we still get it loaded.
More on recoveryPlanned, wheels-off-the-ground transport for cars that must arrive as they left.
More on recoveryBikes and scooters moved upright and strapped, never laid down.
More on recoveryTrailers, plant trailers and small caravans collected and moved.
More on recoveryLonger runs across the South East and beyond, quoted before we set off.
More on recoveryContact
If the vehicle is blocking traffic or you are on a live carriageway, call — the phone is answered 24/7, every day. For anything that can wait a few minutes, the form works just as well.